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Eliminating _Us And Them_ [PDF][StormRG]

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 							Eliminating _Us And Them_ - [PDF][StormRG]
  Author: Romero, Steven
 
Published:June 26 2011
  Publisher: Apress Publishers 
  ISBN: 1430236442
 
Format: Retail PDF
  
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  DESCRIPTION
  Challenging popular notions of what it takes for IT organizations to succeed, IT governance
evangelist at CA Technologies Steve Romero presents many of the theories and ideas around IT governance, the key
components of successful process management, and behavioral management as key factors in IT's success. The topic of IT
governance has never been more popular than it is today. Almost every organization recognizes the need to establish
sound IT governance, and almost every enterprise is still very immature when it comes to the discipline. This book
challenges and calls into question the traditional approaches and strategies for running IT organizations. The concepts
presented in the book are timeless, but reflect the recent changes in the organization's view of the role of the IT
department. IT can become a major asset to an organization, often even becoming "the product" in today's Internet-based
sales environment. Eliminating "Us and Them" discusses these changes and presents three areas that contribute most to
the change from an alienated and oft-despised department to a key tool for organizational success: An in-depth
understanding of IT governance, which has never been more popular than it is today. An in-depth understanding of process
and process management, a discipline that more and more enterprises are investing in and establishing formal
organizational constructs to enable and support. A case-study view of how an enterprise can establish, promote and
instill the values that foster positive behaviors in every person in the organization, with the intent of influencing
their ability to realize enterprise goals. Romero's insights are based on more than 30 years working in IT and over four
years as an IT governance evangelist, traveling around the world, speaking at hundreds of events, and visiting more than
100 companies espousing the approach in this book. What you'll learn If you are an IT professional, you'll see how you
can help become more important to your organization. If you are a manager, you will understand what IT can bring to your
organization and how to accomplish it. After reading this book: You will have an acute understanding of IT governance
and will be able to engage the topic from a business perspective or an IT perspective. You will gain in-depth insights
into the discipline of process management. You will understand the art and science of process management and will have a
much greater ability to successfully establish and maintain business processes. You will have an understanding of how
behavior influences enterprise success, and how to go about fostering behaviors necessary for enterprise success. Who
this book is for This topic is a universally recognized problem that finally has a reasonable solution. The book will be
quite useful for IT professionals looking to make their role more meaningful in the organization, but the book is
written so that managers will come around and see that they have a very important untapped asset-their IT
department-that they can turn around quickly to meet the needs of the organization. The book also appeals to laypeople
who have seen the disconnect between IT and the organization at large, and are interested in solutions to this problem.
Table of Contents Us and Them When IT is "Us" and "Them" Falling in Love with IT Governance The State of IT Goverance IT
Governance Decisions IT Governance Mechanisms IT Governance Processes Beginning the IT Governance Journey Process And
Why Everybody Hates It How I Fell in Love with Process Barriers to Process Understanding Process Process Design Process
Implementation Process Management Process Roles Process Governance Employee Empowerment The Links Between Behavioral
Management, IT Governance and Process The Critical Nature of Enterprise Values Process-centric Values and Behaviors The
Challenges of Behavioral Management Walking the Talk Why Hasn't IT Fixed It? Governance, Process and Organizational
Behavior
  
  
  
  
  
 

  
  
   						

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